COBOXLogistics and distribution software that keeps every shipment visible.
Dispatchers, drivers, warehouse staff and customers all need the same live picture. We build logistics systems that replace calls, spreadsheets and chat groups with one shared record.
Where logistics operations lose time and money
Most logistics businesses grow faster than their systems. Job details live in messages, drivers phone the office for updates, delivery proofs are photographed and filed by hand, and invoices wait until someone reconciles the paperwork. Every one of those gaps delays billing and frustrates customers.
The cure is a single operational record that every role updates as the work happens. That is the same principle behind custom business software, applied to the specific movements of freight.
Dispatch and shipment tracking
Dispatch tools assign jobs to vehicles and drivers based on location, capacity and schedule, and give planners a live view of what is on the road. Shipments move through clear statuses, from booked and picked up to in transit and delivered, with timestamps and exceptions recorded.
Where GPS or telematics data is available, it feeds the same view, so the office can answer “where is my order?” without calling the driver.
Warehouse workflows and proof of delivery
Warehouse modules cover receiving, put-away, picking, packing and dispatch, supported by barcode scanning to cut errors and speed up counts. Stock locations and movements are logged so inventory stays accurate across sites.
At the delivery point, drivers use a mobile app to capture signatures, photos, notes and any damage, even without a signal. Proof of delivery is stored against the shipment immediately, which shortens disputes and speeds up invoicing.
Billing and customer visibility
Billing is generated from what actually happened. Rates, surcharges, waiting time and per-customer terms are applied automatically from completed jobs, and invoices are issued with the supporting delivery proof attached. Accounting systems receive the result through system integrations.
Customers get a portal or tracking link showing live status, expected delivery, documents and history, which reduces inbound status calls. It follows the pattern of a customer self-service portal.
How we approach a logistics project
We follow the actual journey of a shipment through your business and note where information is re-typed or lost. The first release usually targets the worst bottleneck, often dispatch or proof of delivery, and expands module by module. Mapping this properly is the purpose of product discovery, and the result is a plan your team recognises as their own process.
Logistics modules and the problem each removes
| Module | Problem it removes |
|---|---|
| Dispatch and job allocation | Phone-based scheduling and double-booked vehicles |
| Shipment tracking | Status calls from customers and drivers |
| Warehouse management | Picking errors and inaccurate stock counts |
| Proof of delivery | Lost paperwork and delivery disputes |
| Billing | Delayed, manually reconciled invoices |
| Customer portal | Repeated “where is my order?” enquiries |
Frequently asked questions
What does logistics software do?
It manages goods from order to delivery: assigning and dispatching jobs, tracking shipments, running warehouse tasks, recording proof of delivery and producing invoices, with a shared live view for staff and customers.
Why build custom logistics software instead of buying a package?
Packaged tools suit standard operations. If your routes, rate cards, customer terms or workflows are unusual, custom software removes the workarounds. Some businesses use a hybrid, with custom modules on top of existing tools.
Can drivers use it without internet access?
Yes. A well-designed driver app stores jobs, signatures and photos locally and synchronises when a connection returns, so poor coverage does not stop deliveries.
Does it connect to our accounting software?
Yes, completed jobs and invoices can be synchronised with accounting systems so billing is not re-entered. The method depends on the accounting package you use.
Where should a logistics business start?
Start with the most expensive bottleneck, often dispatch, proof of delivery or billing delays, and extend from there. A short discovery phase will identify it and plan the stages.
Running logistics on calls and spreadsheets?
Tell us how a shipment moves through your business and we’ll plan the system around it.
Plan My Logistics System